FAQs

Welcome to the Puddleproofs FAQ page! Here, you'll find answers to some of the most common questions about our waterproof children's waders. Whether you're curious about sizing, care instructions, or the materials we use, we've got you covered. At Puddleproofs, we believe that outdoor adventures should be fun, comfortable, and worry-free—rain or shine. Explore below to learn more about how our products are designed to keep your little ones dry, warm, and ready for play in any weather!

Your Questions Answered

What are Puddleproofs made of?

Puddleproofs are made from high-quality, durable, and 100% waterproof materials. Made from 87% PVC, 13% Polyester and attached to PVC Dunlop wellington boots to ensure maximum protection and comfort for kids while playing outdoors.

How do I choose what size to buy?

All our Puddleproofs are available by shoe size, so we recommend choosing the current shoe size of your little explorer. If they are between sizes, then we would always recommend choosing the next size up! Puddleproofs come in a range of sizes suitable for children from toddlers to older kids, ensuring a perfect fit for every age group.

Can Puddleproofs be worn in any weather?

Absolutely! Due to the nature of the fabric, these will keep your children warm in the colder temperatures but also their breathable design ensures they can be worn all year round.

Our Puddleproofs will keep your child warm and dry in rain, snow and all muddy conditions!

How do I clean and care for my Puddleproofs?

Puddleproofs are easy to clean —simply wipe them down with a damp cloth or hose them off after use. For deeper cleaning, they are machine washable at 40 degrees. Please bear in mind that if you machine wash your Puddleproofs, the white colouring of the logo may come off the wellies!

Things to note:

- Do not use fabric softener as it reduces the effectiveness of the waterproof finish

- Leave your Puddleproofs to dry naturally, do not dry with direct heat

- Do not store in damp conditions

- Do not wash inside out

- Wash on their own

Do Puddleproofs have adjustable straps?

All our Puddleproofs come with 3 adjustable features; elasticated straps, toggle and back adjustor, to ensure the perfect fit everytime.

What activities are Puddleproofs suitable for?

Puddleproofs are perfect for any outdoor adventure, including puddle jumping, nature walks, camping, gardening, and even snowy play.

What colours do your Puddleproofs come in?

Puddleproofs are currently only available in navy but we are working on a variety of new fun and vibrant colours making them both functional and stylish for kids. Watch this space!

Where can I purchase Puddleproofs?

Puddleproofs can be purchased directly from our website! Click here to buy!

Can I cancel my order?

We're really sorry but we are unable to cancel any order. This is because our Puddleproofs team work very hard to dispatch your order as quickly as possible to ensure your little one can get splashing right away!

Can I change my order?

Unfortunately we are unable to amend any orders after they have been placed. If you would like a refund, then we would suggest returning your order via tracked delivery and placing a new order on our website.

If the item I bought doesn't fit, can I return it?

Absolutely. As long as the product has not been used or damaged, you may return it for a refund (not including shipping costs). Simply contact us for more information and the return delivery address.

We will be happy to refund you as long as it is in a re-saleable condition and returned within 14 days of receipt.

How do I make a return?

If for any reason you are not happy with your purchase, you can return them within 14 days of delivery for a refund. A credit note will be issued for returns received after this window. To return your item, please email info@puddleproofs.com and we can arrange it with you directly.

How can I become a wholesale/trade customer?

We’re excited to offer our premium Puddleproofs at an exclusive trade price, designed specifically for schools, forest schools and nurseries and anyone else in the wholesale sector! Please contact us directly for more information and pricing.